Facial & Aroma Oil Treatment
Enjoy both the Retar Facial and aroma oil treatment in one session. This extensive full-body treatment offers a deeply relaxing experience.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
Cloud Treatment
Cloud Facial
Enhance your Retar Facial with a cloud sea of Tomamu-inspired foam pack on your décolleté, offering an even more relaxing experience.
80 minutes...¥28,000
※Please allow an additional 30 minutes to your selected treatment time for consultation and preparation.
Cloud Oil Treatment
A Tomamu exclusive menu that combines aroma oil treatment with a foam pack on the entire back, allowing you to enjoy a fluffy and bubbly sensation.
80 minutes...¥28,000
110 minutes...¥36,000
140 minutes...¥43,000
※Please allow an additional 30 minutes to your selected treatment time for consultation and preparation.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
Aroma Oil Treatment
Indulge in a special moment of relaxation with our luxurious Hokkaido-sourced aroma oils, designed to soothe both mind and body. Experience the ultimate in relaxation, where refined techniques and exquisite fragrances intertwine.
Please select your preferred scent from our three Hokkaido-sourced aroma oils.
Fir (From Shimokawa Town, Hokkaido)
Heals the mind and calms irritation. Promotes relaxation.
Effective for respiratory discomforts. Offers antibacterial and analgesic properties.
Enhances blood circulation and warms the body. Recommended for those with stiff shoulders, back pain, or sensitivity to cold.
Lavender (From Kamifurano Town, Hokkaido)
Provides a deep relaxation effect. Promotes restful sleep and balances the autonomic nervous system.
Effective for headaches and muscle pain, and also boosts the immune system.
Recommended for all skin types.
Mint (From Takinoue Town, Hokkaido)
Clears the mind, supporting intuition and inspiration.
Releases irritation and stress, offering refreshment.
Relieves headaches and migraines. Also recommended for stiff shoulders, back pain, and tired legs.
Beneficial for those with indigestion or stomach pain.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
Retar Facial
Our Retar Facial treatment process is as follows:
Face and décolleté cleansing → face wash → treatment → moisturizing pack → finishing
For the finishing touch, we use cosmetics made from whey, derived from cows raised at the Hoshino Resorts Tomamu's own farm. Whey is known for its moisturizing and anti-wrinkle effects, making it ideal for combating dryness caused by summer air conditioning and winter dryness. It also helps prevent spots, wrinkles, and dullness.
60 minutes...¥20,000
※Please allow an additional 30 minutes to your selected treatment time for consultation and preparation.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
MASSAGE
Relieve fatigue from travel and daily life by gently working on the muscles of the whole body to loosen stiffness and tension.
Please take advantage of this service to fully enjoy the next day of your trip.
For body relaxation, there is no need to change clothes. Please come dressed in comfortable attire.
Body relaxation is also available in your Risonare Tomamu guest room.
The treatment will be performed using the bed in your room.
If you make a reservation online, please inform us of your room number after check-in.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
A Thoughtful Gift for Someone Special
We also offer plans that can be used as a gift for someone special.
By using advance payment, payment at our spa will not be necessary.
You can create a special and relaxing time by choosing from the following plans and freely combining our spa menu.
How to Use
- Please select your desired gift menu from "Book a Reservation" below and make a reservation for your preferred time.
- Please proceed with the payment according to the on-screen instructions.
- Your reservation will be confirmed upon payment.
- Your reservation is complete after payment (this is a temporary payment at this stage).
- On the day of the reservation, the recipient of the treatment should come to the spa and decide on the treatment menu.
- After the treatment, we will finalize the payment at our spa, and your payment will be complete (you will receive an online payment completion email).
Please note the following regarding gift menus:
・Cancellations must be made by 9:00 PM the day before your reservation. Please note that we cannot provide a refund after this time.
・We cannot provide a refund if you do not show up on the day of your reservation without prior notice.
・Other terms and conditions of our spa apply.
※Availability may be possible even if the reservation slots are full. Please contact the spa directly.
Terms of Service
- Our spa is for beauty and relaxation purposes. We do not provide any medical treatments such as treating physical ailments or rehabilitation. Please understand that we cannot accept treatments for medical purposes.
- We do not offer deep tissue massage.
- In the event that you experience any physical problems or injuries after our treatment, we will take appropriate action only if a causal relationship between our treatment and the condition is confirmed by a doctor's diagnosis.
- We cannot be held responsible for any skin irritation caused by essential oils or cosmetics. If you have sensitive skin or any skin conditions, please inform us in advance. (We may refuse treatment depending on the condition.)
- If you arrive late for your reservation, your treatment time may be shortened depending on subsequent bookings. Please note that you will still be charged the full price.
- Please manage your belongings and valuables yourself. There is a basket in the treatment room for your use.
- We do not accept customers who fall under or are similar to any of the following:
- Those with a high fever
- Those using illegal drugs
- Those identified as being affiliated with anti-social organizations
- Those who are heavily intoxicated
- Those who are pregnant or suspected of being pregnant
- Those who engage in verbal abuse or sexual harassment towards therapists
- Those who are in poor physical condition
- Those with a history of epilepsy
- Those who have previously disrupted our operations with no-shows or frequent changes
- Those with any other concerns about their physical condition or constitution
- Customers under the age of 18 must be accompanied by a guardian and have their consent to use our services.
- Our spa does not offer any sexual services, but we may perform treatments on the groin area (front of the thigh) and chest for effective treatment. Please inform us in advance if you do not wish to have these areas treated.
- Please inform us in advance if there are any areas other than the groin or chest that you do not wish to have treated.
- Please inform us in advance if there are any aspects of the treatment, such as the method or intensity, that you do not wish to have.
- The following actions are prohibited. If any prohibited actions occur, we will immediately stop the treatment and ask you to leave. In such cases, we cannot offer any refunds.
- Taking photos, videos, or recordings with video cameras, camera phones, smartphones, etc. (unless permitted by the therapist)
- Actions that infringe on the privacy of the therapist
- Stalking or harassing the therapist
- Requests for treatments that deviate from our established services
- Requests for treatments other than our established menu items in the guest room
- Requests for direct treatments from the therapist without going through our spa
- Requests for sexual services
- Actions or abusive language that makes the therapist feel endangered
- Any other actions that the therapist deems inappropriate for treatment
Cancellation Policy
- We do not charge a cancellation fee if you notify us of your cancellation by 9:00 PM the day before your reservation.
- If you notify us of your cancellation after 9:00 PM the day before your reservation, or if you cancel without notice, the following cancellation fees will apply:
- Cancellations after 9:00 PM the day before: 50% of the reservation fee
- Cancellations on the day of: 100% of the reservation fee
- No-show cancellations: 100% of the reservation fee
- Cancellation fees are payable by the due date specified in the invoice sent by our spa.
- If you are late for your reservation, your treatment time may be shortened. In such cases, you will still be charged the full reservation fee.
- If you are more than 15 minutes late, your reservation may be treated as a cancellation. In such cases, a cancellation fee of 100% will apply.
- We may cancel your reservation due to our circumstances. In such cases, no cancellation fee will be charged.
- In the event of natural disasters such as typhoons, earthquakes, or heavy snow, or other force majeure events, we will handle cancellations on a case-by-case basis.
- The cancellation policy is subject to change without notice. Please check our website for the latest information.